Cancel new contract within 14 days. Will I lose number?

Confused781 · ‎14-08-2023

Northerner · ‎14-08-2023

Did you upgrade or is this a new contract?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Confused781 · ‎14-08-2023

I had a sim only contract with EE ending in Sept. I was trying to find out
how I could change provider and keep number. EE rang and offered me a new
contract to stay. It appears to have started today and is more than they
said. I could cancel but as they seem to have cancelled my previous
contract I don't know if I can keep my number if I do.

Chris_B · ‎14-08-2023

@Confused781 You just need to call customer services and tell them you don’t want this new contract you’ll be put back on your old contract and you’ll retain your number.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Zena0872 · ‎25-11-2023

Iv just ordered new contract phone which I no longer need how do I cancel order

Zena0872 · ‎25-11-2023

New contract

Katie_B · ‎26-11-2023

Hello @Zena0872.

Welcome to the EE Community.

Please give us a call on 150 to cancel your order.

Katie