2069261members
754online
1281738posts
Community Activity
Resolved! Mobile number recovery
Hello, my number has been blocked due to a delay in paying for services and it is apparently being collected. Does EE have an email address to contact in addition to the contact number? Unfortunately, they have also restricted the purchase of service...
BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
Resolved! Busiest Home 1.6Gb with BT TV Package
Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...
SW40J WiFi Extender not connecting from more than 1m
Hi - been in IT for the last 30 years, so this really shouldn't be this difficult for me (although I am happy to be proven wrong!).I'm just having trouble getting the SW40J WiFi Extender to reliably connect over more than 1 meter from the main hub, w...
Resolved! Ee tv remote problems?
my Ee pro box and mini boxes were activated today along with the smart hub plus - seems ok apart from I can’t turn ant tv off or on with the Ee remotes of change source button which is strange , means I will need to use 2 remotes
Apple TV Query
Good evening all I hope you’re well,I was wondering if someone could please share their experience with Apple TV on an EE-issued Apple TV (I.e, from EE).I understand there’s not currently a watch list but how easy is it to find catch up programs from...
Moving from BT to EE
HiLast night I renewed my broadband contract with BT and agreed to switch to EE in the process. I've not had any email confirmation and it's supposed to 'go live' tomorrow.This afternoon I used BT's online chat to ask and they said I won't get any em...
unable to access my account Website/ app
Unable to access my account via app/website. Once i login it says unable to load your information. It has been 4 weeks now. EE technical team unable to help. All they said, raise a ticket and wait for 7 days to get it actioned. This is very frustrat...
Unable to link broadband account and unable to view bill
Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I was told it would be passed to technical support. I made another call yesterday and was told to visi...
