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Can't get EE Pac Code from my EE - This service isn't working right now

Verbz123
Visitor

I am trying to obtain 5 PAC codes for my business to join Vodafone but when I login to my EE business account I receive the below error message.

This service isn't working right now.

This service hasn't been working for the last couple of years from memory.

I think its a tactic to make customers with more than 1 number HAVE to call EE's retention department to try and save the account!

Is this a common issue?

Thanks 

 

 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star
  1. You can't get PACs from your EE a/c.
  2. With more than 1 no. per a/c you need to call CS for PACs.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star
  1. You can't get PACs from your EE a/c.
  2. With more than 1 no. per a/c you need to call CS for PACs.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP