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Sim only deal

Mgs87
Visitor

‎10-10-2024 12:24 AM

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Went into ee store today and purchased an ee sim only deal, took out my existing Sim card to put in ee one. I've now lost use of old network and still waiting for ee one to start. Sales person said it would activate itself but Sim pack says I need to activate it. Now have no mobile use now. It says 24 hours max during week to change but do I still need to activate it, and how can I do that with no phone access now🤦
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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎10-10-2024 08:27 AM

Presumably the existing SIM card you refer to, was from another network - removing that from your phone would cause loss of service on that network.

Pay-monthly SIMs are usually pre-activated. If you do a manual network search on your phone, does EE show as available?