Buying eSIm
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27-04-2024 07:32 PM
Why is it absolutely difficult to order an eSIM from the EE website. I have been searching for last 15 minutes just to order an eSIM, however there is no clear option or information to guide me how to buy an eSIM. I also went through the community page and looked at the question raised by other users as well who are having the same issue. I am not sure what the EE cusotmer support team is doing, even after looking at this permanent issue. Even the links provided in the responses were not helpful. I don't know how to buy a SIM. Do they really want to do business?
It is an absolute disappointment to search how to order a SIM in 2024, OMG!!!
Solved! See the answer below or view the solution in context.
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27-04-2024 08:09 PM
As I said, buy a contract SIM & then convert it to eSIM.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-04-2024 07:39 PM - edited 27-04-2024 07:42 PM
Are you on PAYG? There are no eSIMs for that.
If you are wanting a contract, 1st you buy a SIM contract in the ordinary way & when you've got it, you convert it to eSIM.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-04-2024 07:49 PM
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27-04-2024 07:52 PM
PAYG won't get you an eSIM.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-04-2024 08:03 PM
There is no such information mentioned on EE website though.
How would PM give me an eSIM? Can you please help with that?
Thanks!
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27-04-2024 08:09 PM
As I said, buy a contract SIM & then convert it to eSIM.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
