BT PAC code

[Debby6]

Just switching from BT mobile to EE; tried putting in PAC code issued by BT - entered manually, checking zeros - and tried copying and it’s not recognising it - help?

[Christopher_G · Accepted solution]

Hi @Debby6 

Welcome to the community.

I recommend speaking to our Mobile Care team so they can try entering it manually into our system.

Chris

[Debby6]

Many thanks - did a live chat and all sorted - apparently PAC code had already been processed automatically- phone working fine thank you

[Leanne_T]

Morning @Debby6 

Thanks for coming back and letting us know. 

Leanne 🙂