Active my sim

[Sparkyboyrfc]

How do I activate my sim card for my phone 

[Leanne_T]

Morning @Sparkyboyrfc 

Thanks for coming here. 

Is this a replacement SIM card? 

If so, do you have the old SIM? 

Leanne 🙂

[Faslisula]

Hiiii.

I want to active my new replacement SIM?

[Faslisula]

I don’t have the old SIM?

[Leanne_T · Accepted solution]

Hi @Faslisula 

Thanks for coming to the community. 

If you don't have the old SIM card to receive the PIN needed to register the SIM card, please get in touch with our mobile care team to get this registered. 

Thanks.

Leanne.

[Farzanarizvi5]

Yes replacement sim card .my old sim was lost

[James_B]

Hi @Farzanarizvi5,

Welcome to the EE Community. 🙂

I'm sorry to hear you've lost your SIM card.

Please contact our lost and stolen team on 07953 966 250 as soon as possible to report it.

They'll deactivate your SIM to avoid any unauthorised use, and arrange to send you a replacement.

James

[Mattyburt]

Put a replacement sim in my phone but still not working 

[James_B]

Welcome to the EE Community, @Mattyburt 🙂

What was the reason for the replacement?

James

[Raja7862]

How to activate