Activate new sim

[Niamh06]

My new sim will not activate. My old phone got stolen and I requested the old sim to be blocked and a new one sent out. The new sim with my previous number has arrived and it won’t activate???

[Leanne_T · Accepted solution]

Hi @Niamh06 

Thanks for coming here. 

Please get in touch with our mobile care team and they will be happy to help you get the SIM card registered. 

Thanks.

Leanne.