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2 days no fone access waiting on sim porting number

mart021
Investigator
Investigator

2 days no fone access waiting on sim porting number

called yesterday as sim not activated after 2 days in fone

when ordering i gave puk number to port keep existing number

 

SIM NO PROVISION 

previous supplier HONEST has closed my sim so cant call EE from old sim anymore.

 

help by email on file be great from ee tech support

10 REPLIES 10
mart021
Investigator
Investigator

RESOLUTION

went into local STIRLING store spoke to them an while there customer service who adviced store to swap out sim for new and transfer number an account to it.

 

thank you STIRLING store for resolving issue