Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 12940 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 9716 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 79666 Views
  • 290 replies
  • 89 Helpful

Extending data roaming pass

I have been on holiday in France for the last 12 days and my 12 day pass has expired. I am following the link to extend my pass for the last 2 days of my holiday. I was expecting to see a 1 day pass extension (to buy twice to finish my fortnight holi...

Resolved! Roam Further

I have recently taken out a Full Works package and will be travelling to Australia in a few weeks. I understand that Australia is covered under the Roam Further feature. I was somewhat disappointed when I took out the new contract to be told by the s...

Kal-El by Visitor
  • 1634 Views
  • 1 replies
  • 2 Helpful

Resolved! EU Roaming - Do I need to pay or not?

Hi,My daughter has gone on holiday for three weeks with her dad. I was trying to work out the roaming abroad pass as I sort her phone out. When I've looked online it saysDoes that mean I don't need to buy the add on?Thanks for any helpJen

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Resolved! 30 day all rounder

Hi, anyone have advice whether the 30 day all rounder contract includes free roaming? Had conflicting advice from EE customer service agents 

Janet95 by Investigator
  • 2188 Views
  • 8 replies
  • 3 Helpful

Resolved! Roaming

How do I roam.  Am going to usa

Olabis by Visitor
  • 1489 Views
  • 1 replies
  • 2 Helpful

Resolved! My Roming in Germany not working

I’m in Germany for few day . I need emergency Roming services but I couldn’t find any way to access call and data. please activate my mobile Roaming as soon as possible. 

Shorsh by Visitor
  • 1592 Views
  • 1 replies
  • 2 Helpful

Roaming Pass: Calling a UK landline from Canada

Hello! I have a Roaming Pass. And I am confused about two things. I hope you can help me. Firstly, I want to call a landline number in the UK. I am in Canada. The automated texts from EE about the Roaming Pass says this: "Calls to countries other tha...

Resolved! Australia

What is the best way to use my phone in Singapore and Australia with least cost?

Lucysmam by Visitor
  • 1596 Views
  • 1 replies
  • 0 Helpful