If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Got charged 15 pounds within 24h in the EU although I had no 4G access and no data. On top I had 20 pounds spending to cover the roaming costs! After speaking to a customer advisor why I am being charged when I haven't used my phone at all, the respo...
I'm on a pay monthly SIM only plan. Can I still get the £25/month roaming address on?
Hi we travel to Italy in a few hours & need a roaming pack but I'm not sure where to find the f right one, my daughter said there is a £10 add on we can buy but I really don't know which one & don't want to get the wrong one can someone please put th...
Good Morning. Mobile phone plan ludite here Based in UK, have SIM only plan. Travelling around Europe in June. How do I 'buy' a plan that will give me data for use in EU?Many thanks
Hi, I. In Egypt and not able to buy the additional data pass through the link I received when I landed.Tried phoning but the IVR system is not recognising my keystroke for 1 to go to mobile and speak with and agent.Any help appreciated, as I'm not ab...
HiI used to have roaming in Pakistan 120 min for 20£ to make and receive calls from UK as add on. now couldn't find that add on any more , Just found that one day pass.Is that month add on still available ?Thanks
I spend a lot to time in Finland for work and am in Finland currently. I have been using my personal EE phone and my EE work phone in Finland with no issues for several years. I get regular texts from EE on both phones to say 'while you are in Finla...
I recently signed up for a Full Works plan with unlimited international roaming in Zone 1 areas, which include the US where I am currently located. I chose this plan after a protracted online chat with an agent who advised me what to select to fit my...
my daughter has arrived on holiday in the Canary Islands and she got the welcome txt from new with the link to get roaming 7 day package. When she clicked on it this is what she got. why is this? it seems to be a bit of a farce for holiday maker ...
I’ve been looking for a solution for the past half an hour. My 7-Days Zone 1 pass ends tonight so I want to buy 24-hour Zone 1 passes for the remainder of my stay abroad. It looks like I can’t buy it until my current pass expire, but when it expires ...
