If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hi all I have a dual sim iPhone with an EE sim and a Spanish one. I want to set it up ( when in Spain ) so that I can still receive calls on the EE sim , but all data goes through the Spanish sim . I don’t want to pay the £2.9 per day EE roaming char...
I am in China right now, and despite having paid for a roaming pass, i can't make or receive calls.Any suggestions? After dialling, there is no tone and it just hangs up. I need to get through to change a flight so it's quite urgent! No live chat on ...
Hi, I'm having the very same issue right now - did you manage to resolve this? If so, could you please share? Thanks, Shubham [mod edit: title added to post]
EE had glitch with roaming in June but they don’t seem too proactive in advising customers.. when I realised I called and was advised to continue and would likely sort out before back.. it didn’t then advised it would be sorted before bill and not to...
It’s silent when I try to call and I can only select “Optus” in the network list . Can you remember how you located Telstra in the network selection?
Hi all, I’m using a GlocalMe Numen Air 5G travel WiFi device with an EE unlimited data SIM (with roaming). It works brilliantly in the UK — I’ve seen speeds of 200+ Mbps straight out of the box, so the device itself clearly isn’t the issue (other tha...
My parents will be using their EE phones in the EU and we're a bit confused about how the various travel passes workTo confirm, the £2.59 daily charge without a pass is applied as soon as a phone is switched on/connected to an EU network? It doesn't ...
Hi, I’m in Lisbon (Portugal) and I’m not getting any signal or 4G. Tried to find an add on but the EE app isn’t working! Any suggestions ?
Do I have free internet in Spain?
I have been charged double on two phones for a daily charge in France.I have spoken to 3 seperate ee helpers who agree I have been double charged and you have taken over £32 too much.I have been promised a call back from a manager who never rang.I ha...
