Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 17559 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 12330 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 88794 Views
  • 293 replies
  • 90 Helpful

Resolved! Location problem while on cruise

I'm on a cruise in Norway. On board I use the ship's WiFi and keep my phone (Samsung S24) on aircraft mode. My phone keeps setting my location to Baku, Azerbaijan.. when I go ashore I chose roaming on a day by day basis, and with mobile services I'm ...

Resolved! Roaming Setup

Trying to set up roaming but don’t know it for my mobile phone

eSim & Sim - Roaming

I currently have a sim in my Pixel 8 and am travelling to S. Africa. Roaming bolt ons are so expensive, so i've been advised that eSim are a better option.  How does this work, can I have an eSim and a physical sim in my phone at the same time, or do...

Resolved! Re: Live chat

Will my phone network work when I travel to morroco

Roaming doesn't work inTurkey

HelloI am in Turkey and I cannot use any services.I have Roaming ROW enabled as a part of my contract. I am not PAYG.I can manually try and connect with Turkish networks but they say (forbidden) and they kick me out in 30 seconds.Vodafone is not conn...

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prhmma by • Visitor
  • 1303 Views
  • 3 replies
  • 8 Helpful

Resolved! Re: 7 day pass USA

I now gather one cannot get rooming in advance of travel abroad. My query is if I sign up for roaming when I arrive at the airport won’t that immediately trigger that days roaming charge just to sign up?

Changing from contract to payg

Hi thereWe came to Turkey and it looks like we will be here longer than expected due to family health issues.Is there a way to keep my number and move to payg or to cancel my account while I am in Turkey?Thanks in advanceFirat

fyurday by • Investigator
  • 1382 Views
  • 7 replies
  • 4 Helpful

Billing

Has anyone else got there bill today and been charged for data roaming  from 6-9 October 2024 ? 

Lee2011 by • Visitor
  • 404 Views
  • 1 replies
  • 1 Helpful