If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I am going away to Greece for a week soon and was wondering how the roaming pass costs work out. It says it’s £17 for 7 days but also says it’s £2.59 per day. So which is it?also as I’m travelling on a Monday and coming back on a Monday night. When s...
Hello, im currently in turkey and activated roaming and also have travel pass for 7 days, my data is working but calls do not connect! Why is this and how can i use my calls minutes?
Hi, after moving to Poland I switched from contract to pay as you go. While on contract my phone worked fine, now on pay as you go I cannot make a single phone-call or send any text messages. I have already complained about this and no-one seems to ...
Hello. I have been wrongly charged £1.74 for call from Germany to UK mobile phone number, which is included in my roaming allowance. Calls to numbers in EE Europe Zone and back home, including voicemail included saying the EE app. I have not stable...
Hi EE community,I am supposed to be able to use my UK allowance in Singapore, data is working well but I have not been able to make any UK calls or local calls and I use the +44 and +65 prefixes but no luck.thanks in advance for any help
I hv contract with you which included roaming and today I arrived USA and net work asking me to buy roaming why
I have the same problem. I’m paying £25 a week but can’t make voice calls. I can’t call 150 and the bot service just goes round and round in circles. What can I do?
Hi everyone,currently on holiday in Japan, I want to double check here I’m not doing anything stupid;- on day 2 of the trip, using eSIM- bought e sim by mobal- eSIM setting is lte (I can select 5g) (connection bars top right look like exclamation mar...
HiMy son is in the EU on holiday. He is unable to make calls, has been told he has a £0 spend cap and that he has no data available. The last two are incorrect - we manage his account and have checked to see he has data (and we have added spend). W...
Hi EEPlease bring back being able to set up roaming before travelling abroad. It was so much simpler and worked! The new way of having to click on the link seems to not work, have continual issues and is not a good way to start a holiday! Have spe...
