Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't Roam HELP

mE8419
Investigator
Investigator

‎15-11-2025 12:39 PM

Hi

I have a full works SIM only contract which includes roaming everywhere. I am currently visiting USA and I can't make any outgoing calls but I can use my data and tx.

I have tried all the correct codes to call out and even changing my spending cap higher in case this was the issue but still nothing a call just doesn't connect.

 

Please someone sort this as I need to make calls while I am away.

 

Thanks

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎15-11-2025 12:45 PM

Hi @mE8419 

What device do you have and is there a roaming setting under settings. 

Are you using international codes when trying to call. 

Can anyone call you.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
mE8419
Investigator
Investigator
In response to Northerner

‎15-11-2025 02:25 PM

Hi

I am using vivo x100 pro. I have data roaming on under settings. I don't see any settings about calling out.

Yes I have tried the international code and without no matter what I try the call just stays silent then ends

0 Helpful