If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I've paid £25 for a monthly roaming pass. I'm in Slovenia with a good signal from Mobitel (automatically selected). My wife gets data on her 5G phone but I get nothing on my 4G phone. I've tried all the other networks - no luck. Any ideas? The £25 a...
I had pretty much the same question, and the page for St Lucia doesn't actually give the costs for roaming... https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/stlucia The EE website, however, indicated a daily charge of 'just' £6.74 a day...
In USA and I need to increase my spend cap
I’ve just arrived in Canada today having purchased the Roam Abroad Pass and same thing, it won’t connect to any network and have tried all the things mentioned above. Help would be appreciated.
Hi, I’m on monthly contract for my EE sim. I’m in South Africa and not getting SMS’s to me today. I can send fine and received a few last week but none since. Please advise so I can receive urgently needed OTP SMS’s.
Hi,I'm travelling and have no signal whatsoever, tried every which way to restart, reboot etc - impossible.The most frustrating thing however, is no one at EE is answering any messages on social media and due to my problem, I cannot call or text them...
I am currently on a trip from Hong Kong, to Malaysia then onto Philippines. In total a 60 day trip. Then finishing in Aus where I will live for around 1-2 years. I have a Sim only monthly contract. My sim hasn’t worked / haven’t had a text welcoming ...
I followed EE advice and set up roaming after landing in Italy but for 4 days now I can't get it to fix on any of the available networks,I Tim, Vodafone, iliad, 22299 etc. Even on WiFi at my holiday apt.I can't call EE the call keeps ending before c...
Why do EE still charge for roaming? I am going away for 7 days so dont need a months pass. Also where has the web chat facility gone?
