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Using phone in EU with Roaming OFF and Mobile Data OFF and Spend Cap at zero

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Lupin1
Established Contributor
Established Contributor

‎31-07-2025 04:49 PM

Hello.

I'll be in the EU soon for 6 days.  I have a monthly plan with Roaming excluded.  My Spend Cap is set at zero.  My questions are these:

If I switch off Roaming and switch off Mobile Data, would I be charged for receiving an unexpected phone call or text message from the UK or from within the EU?

Would I have to switch off Voicemail as well to avoid all possible charges?

I have read a very helpful exchange in this forum from last August on issues around EU Roaming without paying for a pass or daily charges, but it doesn't quite answer my questions above.

If anyone can help me with these, I'd be very grateful.

Kind regards.

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Lupin1
Established Contributor
Established Contributor
In response to XRaySpeX

‎31-07-2025 05:40 PM

Brilliant.    I think I'm clear on everything now.  Thank you both very much, @XRaySpeX  and @bristolian .  You've been super-helpful. 😀

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XRaySpeX
EE Community Star
EE Community Star
In response to Lupin1

‎31-07-2025 05:45 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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