Urgent help for roaming abroad

[Leely]

I am in Vietnam and trying to get a roaming pass! 
all of the solutions I’ve read in other forum posts don’t work. 
phone rings dead via 150 , +44 800 9566000, +44 7953 966

no response on the text 150 when I text ROAMINGDATA 

ZERO help on the app. 

this is ridiculous being a line traveler and having rely on WiFi with no means of communication with EE. 

any help please? Urgent. 

thank you 

[Rach_H]

Hi @Leely,

Welcome to the Community!

I'm so sorry to hear about the trouble you're having using your phone while you're away. Did you reach out to our team before you travelling to ensure that your phone was set up for Roaming?

Rach