Community Activity

FTTP Install too low

We had FTTP installed when we moved in but the cable crosses the driveway and is worryingly low, restricting access for some delivery vehicles. The installer only had a ladder with him so the fibre only reaches the house part way up the property. Who...

SB2727 by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Frustration with connection to Samsung TV using HDMI and soundbar

Hi,I’ve been using EE TV with the Smart Box Pro for a few months, and I’m running into a persistent HDMI/CEC issue.When powering on the system after the EE box has been in standby, the TV doesn’t consistently switch to the correct HDMI input (EE TV)....

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2755 Views
  • 5 replies
  • 8 Helpful

Resolved! Complaints

Does anybody know the complaints email address I'm having so many issues with ee staffs lies and service it's unbelievable, they've cancelled my bb and tv install so I raised a complaint about it but because I'm refusing to put in a new order for it ...

Same issue with both mine and my wife's phone, EE clueless and unhelpful. Time to look for a new provider.

Resolved! Thank you

Just wanted to say thank you so much for Chloe today who helped me find a good deal on my phone and being extremely patient with me as I asked most likely the silliest questions ! She definitely needs some appreciation for that ! lola