11-09-2025 09:08 AM
Hi how do I stop the charger’s being added to my bill
i am in Spain and I have noticed that I have incurred nearly £5 on my phone bill.
i have a Spanish phone so don’t need to use EE at the moment
THANKS
11-09-2025 09:13 AM
You've not said what you've incurred charges for, which makes advising a tad difficult - especially because "nearly £5" doesn't equate to any tidy multiple of £2.59, which is the daily charge.
Therefore the only safe advice is to enable flight mode on your phone and not use it on any Spanish networks. You will be charged for making or receiving any calls, sending any text messages or using mobile data.