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Roaming issues

andrewevans1
Investigator
Investigator

‎23-05-2025 04:09 PM - last edited on ‎23-05-2025 05:19 PM by EE Community Moderator

I can't  phone 150 because I'm already in the country having followed the instructions several times and being told that I need to contact my account holder who's me and I have already set up roaming so now I'm stuck because I can't get hold of EE. 

0 Helpful
5 REPLIES 5
andrewevans1
Investigator
Investigator

‎23-05-2025 04:13 PM

I just need to addon roaming 7days for myself and my family.

0 Helpful
andrewevans1
Investigator
Investigator

‎23-05-2025 04:15 PM

No. Says i must get hold of the account holder. I am the account holder

0 Helpful
andrewevans1
Investigator
Investigator

‎23-05-2025 04:16 PM

Doesn't work for me

0 Helpful
andrewevans1
Investigator
Investigator
In response to bristolian

‎23-05-2025 04:20 PM

Can't phone this number  because I can't connect. I am in israel +44 (0)7953 966 150

I get a message in Hebrew and in English to switch off my call barring. Clicking on the links in the sms didn't work.

0 Helpful
bristolian
EE Community Star
EE Community Star

‎23-05-2025 05:12 PM

It would be easier for you to have put one single post explaining your issue than add to 4 other existing threads. Can you explain what problem it is that you're having?

I can deduce that you're currently abroad and having problems using your phone, but please include in your reply, whether you're on pay-monthly or PAYG? Have you used this phone abroad previously? Did you receive a welcome text message when you first arrived?