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Roaming in Greece not working

clemmattjohn
Explorer

Hi, I’m currently in Zante, first day roaming was excellent on Cosmote, 5G pretty much all the time and my iPad eSIM also perfect. Yesterday and today I keep getting No Service or just an Edge signal. I’ve tried manually selecting a network but it’s hit or miss when it works. Others with me on other networks are having  no roaming issues. I’m stuck in what to do as it looks like an issue between EE and Greek networks 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi, 

A technical issue affecting roaming services on our mobile network this afternoon has now been resolved. We’re sorry for any inconvenience this issue caused.

Katie

View solution in original post

4 REPLIES 4
clemmattjohn
Explorer

Did you manage to find a solution? I’m currently in Zante and I’m having same issues in my phone eSIM and iPad eSIM. Keep getting No Service or Edge, tried all the usual settings and rebooting. It sporadically works then just stops. I assume there is a glitch between EE roaming with Greek networks?

Dinnages
Contributor
Contributor

In Malta no internet. EE confirmed its a worldwide priority 1 issue no customer could roam for 3+ hours. 

Katie_B
EE Community Support Team

Hi, 

A technical issue affecting roaming services on our mobile network this afternoon has now been resolved. We’re sorry for any inconvenience this issue caused.

Katie

Dinnages
Contributor
Contributor

Yea like a comment its all sorted after being without anything in the depth of Malta without information until we got back to the hotel stumbling around for buses and routes was much of an apology.  Without roaming surely there was some means to sms all affected customers through another network you have an arrangement with.