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Roaming charged twice

Gordo73
Visitor

‎01-12-2024 04:30 PM

Yesterday I subscribed to the roaming abroad pass at £25 per month after I was initially charged the daily roaming charge after I switched my phone on in norway but it seems that today I've been charged another daily charge despite my monthly charge supposedly being for the same thing. Why am I being charged twice? 

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎01-12-2024 05:19 PM

Hello @Gordo73 ,

Welcome to the community,

You would have to speak to customer service  as here  in the community we access to accounts.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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