How to access live chat?

[Shehzadali]

Hello

[Lesley_W]

Hi @Shehzadali 

Is there something we can help with?

Lesley

[Shehzadali]

Hello,
I cannot use my EE sim in roaming
Is there any live chat option to the customer service executive? I tried
many ways to get in touch with support team

[Katie_B]

Hello @Shehzadali. 

Where abouts currently are you?

Did you receive a welcome text when you arrived?

Could you confirm if you are a pay as you go or pay monthly customer?

Speak soon, 

Katie

[Daydreamers77]

Om a aloud an upgrade yet

[Katie_B]

Hi @Daydreamers77. 

You can check your upgrade eligibility by logging in to your EE account online or via the app. 

There is also the option to text UP to 150. 

Katie 🙂