EE Roaming - Getting ready to use your phone abroad

[AlanJH]

Once again arrived in France and received the EE message about roaming and clicked the link. As last time, was taken to the page but there is nowhere to choose a 7 or 12 day pass. EE failed to answer the problem last time

[Katie_B]

Hi @AlanJH. 

Thanks for coming here. 

What page are you taken to when clicking the link?

Do you have access to your EE app?

Katie

[AlanJH]

http://add-on.ee.co.uk

yes I have the EE app

[Katie_B]

Thanks for getting back to me @AlanJH. 

Are you connected to WiFi when clicking the link?

You can also apply the pass in your EE app under Roaming or by texting ROAM to 150.

Katie