Phone block abroad

[marybenno1234--]

Hi gang my phone's been partially cut off coz not paid my bill I'm on holiday I can't even call them to discuss it I've just paid half my bill but still can't call them how can I SPK to them I've got dispute over my contract before I left anyone help me I'm panicking in case they cut me off altogether all my travel Doc's are on here my wife's phone broke on way over HELP PLEASE

[Northerner · Accepted solution]

Hi @marybenno1234-- 

There is no account access on these forums.

Use another device and call EE international number: https://ee.co.uk/help/contact-ee

Alternatively wait until you come home. 

Thanks 

[bristolian]

---

@marybenno1234-- wrote:

I'm panicking in case they cut me off altogether all my travel Doc's are on here

---

Even in the case of your phone's network service being suspended, access to documents & data contained on it will still be available.