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Pay as you go. Roaming. No data.

Canisa
Visitor

‎22-09-2026 11:18 AM - last edited on ‎22-09-2026 02:19 PM by

I top up but I don't have connections I need do data

0 Helpful
2 REPLIES 2
Ali_A
EE Community Support Team

‎22-09-2026 02:16 PM - edited ‎22-09-2026 02:17 PM

Hi @Canisa 

If you're in an EU country, please visit Pay as you go charges for roaming in the EU | Mobile Help which has details of the bundle and packages you need to use data while abroad. 

You can also go to Data add-on | EE page where you can check the data bundles available to buy and remaining allowances. 

Ali 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎22-09-2026 02:20 PM

@Canisa : Had you used that PAYG SIM for making calls or texts in UK before going abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP