No service!

[Jordan1099]

Hello, I have been in turkey for 2 days and still had no text message for a link to use my phone! I was stuck at the airport for 3 hours because I couldn’t navigate to my hotel, what can I do because this is an absolute joke, thanks!!

[XRaySpeX · Accepted solution]

@Jordan1099 : Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Did you receive a Welcome text upon arrival?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?

If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.