Making calls in Europe

StirlingPole · ‎15-09-2024

Hi,

I am currently in Poland and can’t make any calls. I have never had this problem before when in Europe but renewed my contract in the last year.

what can I do to resolve this????

Northerner · ‎15-09-2024

Hi @StirlingPole

You'll need to call EE and activate roaming via Skype and the number in my signature.

Have you any spend cap active.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎15-09-2024

Hi @StirlingPole

You'll need to call EE and activate roaming via Skype and the number in my signature.

Have you any spend cap active.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎15-09-2024

Enabling roaming is a one-off process, and unless you explicitly request it cancelled - it remains active for any & all future trips. The facility is free.