MMS problem with EE while roaming in the UK
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19-01-2025 06:07 PM
Having a SIM card from a Polish operator (Polkomtel) I cannot send or receive MMS messages with EE UK as a roaming operator. No problem doing it with Vodafone UK. So the MMS configuration cannot be wrong.
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19-01-2025 06:11 PM
Hi @MariuszPol
You'll need to speak to your own carrier about this issue.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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19-01-2025 06:16 PM
OK. I will. Thank you.
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19-01-2025 06:18 PM
Why can't MMS config be wrong? They are diff networks. But is your home APN changed when you roam? I dunno!
Have you got?
MMSC: http://mms/
MMS proxy: 149.254.201.135
MMS port: 8080
MCC: 234
MNC: 30
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-01-2025 06:43 PM
No, APNs do not change as you need to connect to your home network wherever in the world you are.
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19-01-2025 07:32 PM
When you are roaming, you are using the radio coverage of the local network but your data traffic is normally routed via your home operator's core network.
EE cannot assist with a foreign network customer using their home network services, although they should show some interest in your valuable test thus far.
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19-01-2025 07:49 PM
What you wrote only confirms my suspicions.
But I also thought that maybe some UK networks impose restrictions on foreign operators.
You can't rule that out, can you?
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19-01-2025 08:28 PM
Restrictions should not stop core services from working.
More likely is a fault, that may not be known until reported.
