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Resolved! Smart Devices Won't Stay on Wifi Connection

I have noticed, over the last few days, that a number of my smart devices have dropped their WiFi connection. On re-connecting them they stay connected to WiFi for a few minutes but drop off again.I have EE Smart Hub on f/w version r2.68.18-R-1303195...

c0ntax by Established Contributor
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  • 4 replies
  • 1 Helpful

Roaming in Turkey

Hello, I will be travelling to Turkey on 18th May for a week and will need to purchase the £25 bolt on to use my data. Do I need to do anything to activate this before I leave the UK? Also, I have an extra sim card on my account for my 9 year old son...

sophiet2 by Explorer
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  • 6 replies
  • 6 Helpful

£30 taken

Hi, I've also encountered a similar problem whereby I have ordered a pay monthly contract on a Samsung Galaxy S25 Ultra, the upfront payment has been taken, however I haven't received a confirmation email, so no tracking number, or order number, and ...

Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

No idea what they are on about

Thanks for making it simple and clear. Do I have EU roaming now or not ?Better log in to check.. oh thanks EE. Not sure how you can be any more useless...

Screenshot_2025-04-25-13-30-24-19_0ce57feeccaa51fb7deed04b4dbda235.jpg Screenshot_20250425_132711EE.png