15-04-2025 06:01 PM
Hi,
I received a message from EE saying there are changes to the roaming and they are moving me in roam EU automatically. When logging into the app, it still says I have Roam abroad which is both the EU and ROW. Does this mean that I can use my data in both the EU and US without any charges. I am on all rounder contract.
Thanks
Solved! See the answer below or view the solution in context.
16-04-2025 11:39 AM
Hi @RMee2
Thanks for coming to our community.
We don't have access to your account here on the forum, but your EE add-ons should reflect the roaming option you have. If you are going abroad sure and want to double check, our customer care team can look at your specific account and make sure it's set up.
Lesley
16-04-2025 11:39 AM
Hi @RMee2
Thanks for coming to our community.
We don't have access to your account here on the forum, but your EE add-ons should reflect the roaming option you have. If you are going abroad sure and want to double check, our customer care team can look at your specific account and make sure it's set up.
Lesley