2093430members
914online
1298491posts
Community Activity
Upgrading to a sim contract, will I have to change the SIM card
I have come to the end of my current EE contract which is £32 and want to change to an exclusive online offer which will make my monthly payments significantly cheaper. However, I have added the product through the upgrade route to my basket and it i...
EE Broadband APP WifI Controls not working
I have recently signed up to EE Broadband. My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website. An error message appears and states it is a problem with EE. I ...
Account closed, not by me now I have a £419 bill
A new Contract was started (5th Dec 2024) after I changed my BT Hub to the new EE Hub all was fine initially. After a few of months my Wife noticed EE weren’t taking any money. I Contacted them on the 6th of May as EE had a £304.69 Pending bank charg...
Can't activate my Google AI Pro
Hi, I've not been a EE customer for long. I joined a week ago and since then I am trying to activate my Google AI Pro add-on with no success. I am on a Unlimited Full Works Plan. For the past week I tried to activate my add-on through the app/website...
S25 offer, watch and buds.
Morning all, I apologise if this has been covered, but i've had a search and couldn't find anything.My question is, on the recent offer for the S25 upgrade for a Galaxy watch and buds, I completed an online claim and eventually received the watch. B...
Problem applying for a job online
Hi, I am applying for a customer service role with EE. I have completed all of the information but when it comes to the 'Skills' tab, it won't open up for me to complete it so I can't submit my application. Can anyone advise me what I need to do?
Order - Code not provided
Does anyone know how this may have happened with a new phone I ordered where dpd tried to deliver it when nobody was home and they sent it back to EE because no Code could be provided
Accounts and Bills
Yes, I have a disability. I CLOSED EE Accounts for EE mobile and EE Broadband. I have been told to take paperwork and Google 7 mobile phone to EE shop.I have had several bills worth hundreds, that I do NOT have. What should I do ??
Resolved! Can't activate eSim
Hi there, Had this problem a few weeks ago with a friend but fixed it by going to the EE store. Now same issue for my parents, put a new EE sim in the phone and then created an eSim via the app. Downloads fine, but then when sending the text with a...
3 month saga of delayed provision
My sorry saga began after a failed renewal of my BT contract. A ‘data integrity’ issue resulted in an inability to continue with my BT account and I was required to transfer to EE. This inexplicably resulted in my landline being disconnected for 6 we...
