Call from NHS while in EU
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19-09-2024 05:47 AM
Hello,
Anyone got experience of being called from the NHS while abroad? I'm travelling to Switzerland shortly with my iphone when I'm due to receive a telephone consultation. I've set Roaming on and plan to buy the £25 monthly roaming pass which I understand would allow me to make phonecalls but I am unclear about receiving calls. Any advice, as I really don't want to miss the call... it's a long waiting list if rescheduled.
Thanks, Emily
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19-09-2024 05:52 AM
You will be able to receive calls provided you are enabled for roaming on your a/c.
As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-09-2024 08:07 AM
To add to the previous reply.. you mention about being called by the NHS - but how about other calls, not from the NHS? Can your receive those?
You mention about "set roaming on", but how exactly did you do this?
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19-09-2024 10:32 AM
@ERose1 , if you have set up roaming on your account, then it will work fine here, that is where I am right now, beautiful country, where in Switzerland are you planning on going?
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19-09-2024 10:57 AM
Fantastic! That’s reassuring so thank you. Planning to explore Bernese Oberland
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19-09-2024 10:59 AM
I’ve now followed the instructions above relating to 150 and will pay for the £25 / month fee. I’m heading at the weekend but it’ll be a couple of days before the NHS phone call so I’ll try and do some practice calls from other numbers - good suggestion. Thank you.
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19-09-2024 10:59 AM
@ERose1 , that is beautiful there, I am visiting my brother and his family in the Valais, Bagnes .
