Call from NHS while in EU

[ERose1]

Hello,

Anyone got experience of being called from the NHS while abroad? I'm travelling to Switzerland shortly with my iphone when I'm due to receive a telephone consultation. I've set Roaming on  and plan to buy the £25 monthly roaming pass which I understand would allow me to make phonecalls but I am unclear about receiving calls.  Any advice, as I really don't want to miss the call... it's a long waiting list if rescheduled. 

Thanks, Emily  

[XRaySpeX]

You will be able to receive calls provided you are enabled for roaming on your a/c.

As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

[bristolian]

To add to the previous reply.. you mention about being called by the NHS - but how about other calls, not from the NHS? Can your receive those?

You mention about "set roaming on", but how exactly did you do this?

[Schockwave]

@ERose1 , if you have set up roaming on your account, then it will work fine here, that is where I am right now, beautiful country, where in Switzerland are you planning on going?

[ERose1]

Fantastic! That’s reassuring so thank you. Planning to explore Bernese Oberland 

[ERose1]

I’ve now followed the instructions above relating to 150 and will pay for the £25 / month fee. I’m heading at the weekend but it’ll be a couple of days before the NHS phone call so I’ll try and do some practice calls from other numbers - good suggestion. Thank you. 

[Schockwave]

@ERose1 , that is beautiful there, I am visiting my brother and his family in the Valais, Bagnes .