payment problem

[MurdererTen]

Hi, I just want to know how can I cancel my payment method because there is no money in the bank card. Thank You

[Christopher_G · Accepted solution]

Hi @MurdererTen 

If you text STOP PACK to 150, it will stop the payment. The message is free of charge. You can also cancel it online, just log in to ee.co.uk or the EE app to cancel your pack.

Chris