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My order

Apple Music benefit not linking

Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...

New phone. But no network

Upgraded from iPhone 13 to iPhone 16 plus.Put sim into new phone but no network visible. Any ideas ?

EE Android PAYG mobile phone stopped receiving SMS messages

13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...

EE app error

My app is show on screen Your account is now closed.So please check this issue and resolve it.Two month i used this sim as pay as go and after i used pay monthly like contract base.So please resolve my app issue.Thanks  

Issues with slow connection

Hello,I am having issues with my EE broadband connection, have had the router replaced by EE and have had the white modem box on the wall replaced but is has not fixed the issue, I have my TV connected by cable straight from the router into my TV but...

Extending ringing time on Nokia 105/ non smart phone

Hi, I want to extend ringing time of my Nokia 105. It only rings twice and cut off. As my phone is not a smart phone… those number came up on Google search did not work. Is there any different way? I tried to make my voice mail back on but it is not ...

Hi how i can get information which exactly charges have been added to my bil?