how

xin23
Visitor

How can I change my monthly plan to pay as go?

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @xin23 

If you're a pay monthly contract customer and you want to downgrade to PAYG then you'll need to speak to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @xin23 

If you're a pay monthly contract customer and you want to downgrade to PAYG then you'll need to speak to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

To add, if you are still within your minimum contractual term, then early termination charges will apply.