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09-04-2023 02:49 PM
How can I change my monthly plan to pay as go?
Solved! See the answer below or view the solution in context.
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09-04-2023 04:03 PM
Hi @xin23
If you're a pay monthly contract customer and you want to downgrade to PAYG then you'll need to speak to EE CS on 150.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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09-04-2023 04:03 PM
Hi @xin23
If you're a pay monthly contract customer and you want to downgrade to PAYG then you'll need to speak to EE CS on 150.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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09-04-2023 06:45 PM
To add, if you are still within your minimum contractual term, then early termination charges will apply.

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