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Wifi on undergound with £5 pack discounted to £4.50

prabhushah
Visitor

‎28-11-2022 03:35 PM

I have bought a £5 monthly add on to get get FREE wifi on London underground. This add on was discounted by 10% so I paid £4,50 and did not qualify for FREE wifi on underground, as the minimum topup is £5. 1) Can EE please reduce the minimum top-up to £4, so I can qualify for FREE wifi.   2) Can EE allow me extra 50p topup to make up the £5   3) Can EE allow me to not take the 10% discount.   Being a fibre braodband customer and 3 EE pay-as-you-go phones in the house, can EE not provide FREE wifi access on the London underground to all who top up (any amount).

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎28-11-2022 04:30 PM

But you can't top-up by only £4.50. The min. top-up is £5.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)