Where is PAYG unlimited data?

[TrojansGhost]

I have just been trying to add an add on of the £40 unlimited data, but the option is no longer there for some reason.

I normally have to start a tiny pack, then buy the unlimited data add on. Is there not just a way to buy unlimited data from the start?

Thanks!

[Leanne_T]

Hi @TrojansGhost 

Thanks for coming to the community. 

If you text ADD DATA to 150, the reply will let you know what data options are available. Or, you can visit add-on.ee.co.uk

Leanne 🙂

[TrojansGhost]

When I text the add on only goes up to £20 for 10GB. The link just gives me this broken issue.

https://ee.co.uk/plans-subscriptions/mobile/addons-payg

I've now had to buy a 50GB pack instead of an add on, which is a total waste of money as that will be gone in days and I cant afford to do that again. Please help. 🤞🙏

[Chris_B]

@TrojansGhost  
Currently available packs 
 

 

Now depending on when you took out this PAYG the packs have now changed and I can not find an unlimited add on for PAYG.  What was once available doesn’t mean it’s still  available as a data add on.   

 

[TrojansGhost]

Both the above link and the app link to add ons are broken. Can this be looked into so I can see what to purchase please.

Thanks.

[Christopher_G]

Is this one of the links that isn't working for you, @TrojansGhost: add-on.ee.co.uk ?

Chris

[Profile closed]

He trying to say, there is no more option to choose a 40£ unlimited data add on, ee removed this option, why you copy this link insted of answer ? And all these internet add on  - doesnot work, as you cannot buy it - system error, just fix your broken ee system first

[TrojansGhost]

Yep. All links are broken. The app doesn't let you buy add ons as the link is broken. The app is actually really poor to navigate. Every time an update is required it makes it worse.

So, currently there is no unlimited data payg, correct? The most I can buy is now the £30 125gb data pack?

Thanks for your additional input

TG.

[XRaySpeX]

The biggest data add-on you could get was the 10 GB for £20 cuz you didn't have an active pack at the time. Once you have an active pack of £10 or more you can buy the unlimited data add-on for £40. You can do this by texting ADD DATA to 150 or visiting  add-on.ee.co.uk/purchase . See

[TrojansGhost]

Oh wow. So I just typed a big messaged explaining the outstanding problems. Then while I was waiting I thought I would try the add on text again and now it shows the £40 unlimited! I feel a fool. But it still hasn't been there on numerous occasions even after I set up a pack.

I will keep you posted if I still have problems!

Thanks so far!

TG.