@Louiser1 It’s a service provided at no charge if you can not take that call but calling your voicemail to listen to any voicemail is totally different service to an answer phone service. You can use a pack allowance of minutes to call your voicemail but if you don’t have an allowance there is a charge as it’s a call that you are making.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
