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Voice mail no longer working on my mobile S9+

sgrose
Explorer

‎01-05-2023 05:55 PM

 
0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎01-05-2023 07:02 PM - edited ‎01-05-2023 07:03 PM

Try turning it off then on by texting VM OFF to 150 followed by VM ON. That usually does the trick.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
sgrose
Explorer
In response to XRaySpeX

‎01-05-2023 07:30 PM - last edited on ‎01-05-2023 09:17 PM by EE Community Moderator

Hi, Thanks for your reply. Unfortunately, I have already tried this and it didn't work .Ill havr to get in touch with EE 
xxxxxxx@xxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

0 Helpful
Christopher_G
EE Community Support Team
In response to sgrose

‎02-05-2023 08:12 AM

Hi @sgrose 

I would recommend speaking to our technical support team so they can check everything from our side for you.

Chris

0 Helpful