08-09-2024 11:20 AM
Currently unable to make calls or send texts from Portugal.
As a result unable to make contact with EE for assistance.
Plenty of credit.
No call barring active (in iPhone settings)
Have tried manually selecting several different carriers, same issue with all - NOS/Vodafone P/MEO.
Any advice how to resolve greatly welcomed!
08-09-2024 03:22 PM
Hi @AW2454
Welcome to the EE Community.
Did you use your SIM to make a call in the UK before you went to Portugal?
Do you have a subscription pack in place?
You can check all the details for ensuring roaming works in Portugal at Pay As you Go Roaming EU page.
Ali