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Unable to use phone abroad

AW2454
Visitor

Currently unable to make calls or send texts from Portugal.

As a result unable to make contact with EE for assistance.

Plenty of credit. 

No call barring active (in iPhone settings)

Have tried manually selecting several different carriers, same issue with all - NOS/Vodafone P/MEO.

Any advice how to resolve greatly welcomed! 

1 REPLY 1
Ali_A
EE Community Support Team

Hi @AW2454 

Welcome to the EE Community. 

Did you use your SIM to make a call in the UK before you went to Portugal? 

Do you have a subscription pack in place? 
You can check all the details for ensuring roaming works in Portugal at Pay As you Go Roaming EU page. 

Ali