Transferring my number and my £20 payg

[Adnan7861]

Hi guys,so I recently decided to move to ee. I bought a payg pack the £20 which gives you an extra 40gb data.I decided to also transfer my number online when buying the pack as it gave me the option to.today I recieved my pack at 2pm.I currently have my sim in my phone and I just want to know how long till my old number transfers over and if I will get the £20 pack without having to buy it again.I moved from giffgaff to ee.

[XRaySpeX]

Your no. should be ported within 1 working day of you activating your EE SIM. Porting will have no effect on your existing plan.

[Adnan7861]

So I have bought an ee sim pack £20 as it gives you extra Gb (40,70gb in total) and I am able to check the pack I have online but it says only 30gb. Please help.

[Adnan7861]

Thanks,I’ll keep you updated 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[XRaySpeX]

Look in your online MyEE Add-ons for the other 40GB. Sometimes it doesn't kick in until have exhausted the normal ration.

[Adnan7861]

I bought the £20 pay as you go pack and it’s been 4 days and they still haven’t transferred my number or gave me the 70gb data pack. I try calling 150 but they are always busy and whenever I click packs info when on call with 150 they tell me I have a £20 pack waiting to start  

[Leanne_T]

Hi @Adnan7861 

Thanks for coming here 🙂

Can you try texting NOW to 150, does this start the pack for you? 

Leanne.

[Adnan7861]

I bought £20 pack with the sim pay as you go. My number has transferred over but in setting it says it’s the number ee gave me but when you call me it’s my old number.I bought a £20 pack and I want to start it now but whenever I call 150 she says I have a £20 pack waiting to start and when I text NOW to 150 it says something about error. I don’t know how to fix this.I spent £20 and I still haven’t received the data

[XRaySpeX]

Your number porting hasn't completed yet. We've only just come out of a Bank Holiday and it'll take another working day.