Top up

SMD45 · ‎18-06-2023

Bought £20 credit in a Morrisons supermarket last week. The receipt states it has been applied, but the balance still says £0.00 credit. What happens with this please?

SMD45 · ‎18-06-2023

Managed to get through to the call centre and all sorted now. Thank you for responding

View solution in original post

XRaySpeX · ‎18-06-2023

Did you receive an EE eVoucher from them?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

SMD45 · ‎18-06-2023

Managed to get through to the call centre and all sorted now. Thank you for responding

Kerrymiller169- · ‎29-07-2023

I have toped up lots this month and it has took my £15 of me but hasn’t used it when my pack has ran out?

Katie_B · ‎29-07-2023

Hi @Kerrymiller169-.

Is your pack due to renew?

What happens if you text NOW to 150?

Katie