The problem with buying a starter pack

votexpl · ‎18-02-2023

Hi I have a problem, I could not buy a starter package so I topped up my account (I thought it would help and then I will be able to buy a starter pack) I have money on my account in EE but I do not know how to buy a package now

Jon_K · ‎18-02-2023

Hi @votexpl

Do you know which pack you want to buy?

Jon

votexpl · ‎18-02-2023

Yes,

Jon_K · ‎18-02-2023

Which pack are you after, @votexpl?

Have a look at our pay as you go packs help page for more information.

Jon

votexpl · ‎18-02-2023

I want to choose a package for £30 but I only have a flammable card. I can't buy this package with the funds I already have

votexpl · ‎18-02-2023

Screenshot_20230218_170238_Samsung Internet.jpg

XRaySpeX · ‎18-02-2023

@votexpl : Just text PACK30 to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

votexpl · ‎18-02-2023

I can't send a message

XRaySpeX · ‎18-02-2023

Not even to 150, which are free?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

votexpl · ‎18-02-2023

It is impossible because the message "Unable to send a message on the EE network (error 0) comes