Spend cap

Zaharacouli88 · ‎17-08-2022

How do I lift the spend cap on my we. It’s really not that straight forward and I cannot use my phone abroad

Christopher_G · ‎17-08-2022

Welcome to the community.

You can either log in to My EE and go to Settings > Manage plan > Spend cap or text SPEND CAP to 150 and follow the instructions.

Chris

XRaySpeX · ‎17-08-2022

You don't have a spend cap on PAYG.

PAYG is auto enabled for roaming as long as you've used it in the UK previously. You won't see any of those settings & don't need to change anything. If outside EU, do you have enough credit for making calls & texts from abroad?

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Kylesarvo · ‎23-09-2022

I’m currently in ticket and I would like to use my internet but I don’t know how to do it can you help please

Kylesarvo · ‎23-09-2022

I’m in turkey and would like to use my internet but I don’t w how to active it

Jon_K · ‎23-09-2022

Hi @Kylesarvo.

Is roaming turned on in your My EE Account?

Do you have a signal on the phone?

Have a look at our Roaming In Turkey page to see what add-ons are available.

Jon