17-08-2022 06:25 AM
How do I lift the spend cap on my we. It’s really not that straight forward and I cannot use my phone abroad
17-08-2022 08:40 AM
Welcome to the community.
You can either log in to My EE and go to Settings > Manage plan > Spend cap or text SPEND CAP to 150 and follow the instructions.
Chris
17-08-2022 10:12 AM - edited 17-08-2022 10:15 AM
You don't have a spend cap on PAYG.
PAYG is auto enabled for roaming as long as you've used it in the UK previously. You won't see any of those settings & don't need to change anything. If outside EU, do you have enough credit for making calls & texts from abroad?
23-09-2022 08:16 AM
I’m currently in ticket and I would like to use my internet but I don’t know how to do it can you help please
23-09-2022 08:17 AM
I’m in turkey and would like to use my internet but I don’t w how to active it
23-09-2022 09:05 AM
Hi @Kylesarvo.
Is roaming turned on in your My EE Account?
Do you have a signal on the phone?
Have a look at our Roaming In Turkey page to see what add-ons are available.
Jon