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Spend cap

Zaharacouli88
Visitor

How do I lift the spend cap on my we. It’s really not that straight forward and I cannot use my phone abroad 

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @Zaharacouli88

Welcome to the community.

You can either log in to My EE and go to Settings > Manage plan > Spend cap or text SPEND CAP to 150 and follow the instructions.

Chris

XRaySpeX
EE Community Star
EE Community Star

You don't have a spend cap on PAYG.

PAYG is auto enabled for roaming as long as you've used it in the UK previously. You won't see any of those settings & don't need to change anything. If outside EU, do you have enough credit for making calls & texts from abroad?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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I’m currently in ticket and I would like to use my internet but I don’t know how to do it can you help please

I’m in turkey and would like to use my internet but I don’t w how to active it 

Jon_K
Former EE Employee

Hi @Kylesarvo.

 

Is roaming turned on in your My EE Account?

 

Do you have a signal on the phone?

 

Have a look at our Roaming In Turkey page to see what add-ons are available.

 

Jon