Hello,
Hope someone can help me, my sim card hibernated last September 25, it just removed load on it and says “closing adjustment”.
I called Customer service 2 days ago and he said wait for 5 minutes and i would be able to call and text, but nothing until now. I top up £10 on it but nothing still.
I called again today and they told me it didn’t work because i am in Korea and i need to use the sim card in the UK first to remove it in hibernation. I can’t go back to UK because contract here in Korea is until April 2024, also it is very expensive 3 flights to UK:-(.
I can’t open my bank and pay bills. Hope there is another way please?
