SIM cards in remote gate system

[Rosanne58]

I have an ee SIM in my remote gate opening system but with no phone attached. I can top up as it’s PAYG but how can I check the credit level?

[XRaySpeX]

Register it on MyEE & look there.

[Rosanne58]

I can’t register it on my ee as they want to send a text to the number but I can receive a text as it’s in a door bell type machin…there is no phone

[Christopher_G]

Hi @Rosanne58 

You can check allowances on the add-on status page.

Chris

[Rosanne58]

Thanks but that doesn’t answer my question.I have a gate that is accessed by a remote system that has a SIM card. I know the PAYG  ‘phone’ number on the SIM as I use this to top up and I can ‘call’ the gate from my phone to open it.

but what I CANNOT do is check the balance on the SIM. If I try to add this SIM number to my account a message says’ a text was sent to the number to confirm it is you’.

I cannot access the text as it is not a phone…just a SIM in a gate system.

so - my question is - how can I final out what the balance is and have this number added to my account??

[Christopher_G]

Unless there's a way of doing it on the device itself, I'm not aware of another way than logging into your My EE account, @Rosanne58.

If you can put the SIM into a device to get through the registration, you'll be able to manage it from there.

Chris

[ek24]

Hi

Did you ever find out how to access remaining credit on your sim for your gates. I'm having the same issue and can't find any answers.

Kind regards

Liz

[Rosanne58]

Hi Liz,
No help at all from ee - most disappointing….so I just top up now and then
or when someone tells me it’s not working!
Sorry I can’t be of more help!

Rosanne

[ek24]

Hi

How do I find out the balance left on my sim card that controls my electric gates please.

[ek24]

Hi Rosanne

I can't believe something so easy can be so hard to find out! 

Thank you so much for replying to me. Have a great Christmas....hoping you don't miss any deliveries 😉

Kind regards

Liz