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Renewal

Mouse2000
Investigator
Investigator

‎12-09-2024 09:03 PM

Hi, I renewed my pack on Monday, it was due for renewal on Tuesday.  I received confirmation that payment had been received. I have credit but the pack hasn't renewed, so I don't have any data. I'd welcome your help please. 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎12-09-2024 09:17 PM

@Mouse2000 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Mouse2000
Investigator
Investigator
In response to XRaySpeX

‎12-09-2024 09:22 PM

Thanks, I tried. It just tells me to renew. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Mouse2000

‎12-09-2024 09:35 PM

Show us the actual msg you are getting in response to AL.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful