- The EE Community

Sinem40 · ‎12-09-2024

Hi,

I have a similar question. My phone was stolen on May 9, 2024, and while I got a replacement SIM, I haven’t deactivated it yet. It's been about 4 months now, and on September 9, I noticed that my UK number was removed from the WhatsApp groups I was part of. You mentioned the time limit is 6 months, but what happens after 4 months? I plan to activate my SIM in October. Is there anything I can do before then?

Thanks!

XRaySpeX · ‎12-09-2024

@Sinem40 : Nowt happens after 4 months if you've already used it. It wouldn't go into hibernation. However there may be "Use by" date on its packaging, like groceries, that would cancel it if unused for a reasonable period.

I can't see how WhatsUp can remove your no. from them unless the thief initiated it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎12-09-2024

@Sinem40 wrote:

I noticed that my UK number was removed from the WhatsApp groups I was part of.

This would only have been done by admins of the groups in question.