Recurring payment

[Socks1976]

I changed my bank card, today, I was told the recurring payment part wasnt working, and advised on the phone to do this online, I cannot see where I do this, also Save was mentioned, to possibly save money

[Christopher_G · Accepted solution]

Hi @Socks1976 

Welcome to the community.

You just need to log into your My EE account and go to the 'Set up Card Payments' section. You can choose a subscription pack there too.

All of the steps are on our How do I set up card payments for pay as you go help page.

Chris

[jsw24]

I inadvertently cancelled my recurring payment and now I can't see anyway of reinstating it. I can't see 'set up card payments' when I login.

[James_B]

Hi @jsw24,

Welcome to the EE Community. 🙂

Have you followed the instructions in How do I set up card payments for pay as you go?

If you have and don't see an option to add your card, please get in touch with Customer Care on 150 so a member of the team can help.

Thanks

James